Join us as Player Support with German language

Oblast: Administratíva, office management, Zákaznícky servis, call centrá, servisné centrá,
Región: Bratislava,
Vydané: 29. 04. 2019

POPIS POZÍCIE

Would you like to switch your hobby into a paid job? Do you want to be part of a gaming community and see what’s going on behind the scene? If so, we have a vacancy for you where you can use your gaming experience, skills and passion and be part of a team who provide advice and support to the gaming community for one of the largest game producers in the world. You will be amongst the first ones to learn about upcoming games by putting your hands on them in our established gaming room – at work!

Now let’s see what your tasks will look like:
• Resolving PC/Console gaming issues by providing solutions to the gamer’s cases via email
• Providing accurate, valid and complete troubleshooting by applying your skills, experience and technical ability
• Communicating with gamers in a professional manner, taking ownership of their cases, and delivering an exceptional experience with every interaction
• Contributing positively towards the achievement of individual and team performance targets, Service Levels, and Customer Satisfaction Surveys
• Learning and gaining knowledge of our client’s products and processes
• Supporting extended teams, new projects and the wider business needs as and when required

PROFIL KANDIDÁTA

• Active gamer experience and be familiar with both PC and Console gaming – IDEALLY
• Be proficient in troubleshooting technical issues in Hardware/PC/Console environment
• Good understanding of social media activities, Facebook, Twitter, YouTube, and Gaming Forums/Communities
• Friendly personality, be a team player and customer orientated
• Positive attitude, be self-motivated and proactive

• English B2
• German C1

PONÚKAME

• A bright, modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building
• Gaming room with newest technology and games
• Voluntary Medical plan, Life insurance
• 100% sick leave reimbursement
• Extra days of paid holidays and paid leave above statutory minimum
• Annual reward, recognition events
• Relocation bonus 600€ ( paid in first salary )
• Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more)

In accordance with the General Data Protection Regulation 2016/679 (hereinafter “GDPR”), I declare that have read and understood the content of the Privacy Notice, which was provided to me for my perusal and which is available at https://www.manpower.sk/manpower/sk/ochrana-osobnych-udajov/. I hereby acknowledge the following:

(i) my personal data will be processed by company ManpowerGroup Slovensko s.r.o., having its registered office at Lazaretská 8, 811 08 Bratislava, Slovak Republic, ID No.: 35958898, registered in the Business Register kept by District Court Bratislava I, Section: Sro, Insert No. 37879/B (hereinafter the “Controller”) in full compliance with all legal regulations, in the manner and scope delineated in the Privacy Notice; and

(ii) in case I need more information on the processing of my personal data or wish to exercise my rights, I can contact the Controller using the contact details specified in the Privacy Notice or on gdpr@manpower.sk.

PLAT: 1200€

KONTAKT

Mária Ivanovičová
maria.ivanovicova@manpower.sk

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