Customer Service Supervisor

Oblast: Administratíva, office management, Zákaznícky servis, call centrá, servisné centrá,
Región: Bratislava,
Vydané: 01. 07. 2019

We are looking for an experienced Customer Service Supervisor with analytical thinking and a reliable, flexible, innovating attitude. If you think that you are the right candidate, hurry up to send us your CV.

POPIS POZÍCIE

Your main duties will be:
– managing and developing the daily running of the team of approx. 20 people
– running of daily operations including resource planning
– coordinating daily activities of the team in order to ensure the productivity and quality targets
– handling the most complex customer complaints or enquires, urgencies
– identifying issues/process improvements areas of responsibility to improve customer experience and productivity

PROFIL KANDIDÁTA

– at least 2 years in Customer Service
– good communication and organization skills
– strong people manager
– fluent English
– leadership and people management (min. team of 10)

PONÚKAME

– flexible working hours
– extra holidays
– teambuilding activities
– contribution to courses
– meal vouchers ( €4 monthly cca €80)
– multisport – contribution to sport activities

PLAT: from 1600 depending on the seniority of the candid

KONTAKT

Barbora Doubravová
barbora.doubravova@manpower.sk

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