We are looking for energetic and enthusiastic candidates to join the fast paced world of European Financial Operations in Bratislava. We’ll give you the opportunity to really make a difference to our business. Key responsibilities: * Maintain strong relationships with clients. * Review and monitor A/R Aging Reports, collections targets and send statements and copies of unpaid invoices to customers. * Respond to customer billing inquiries, research unpaid or disputed amounts. * Work with Sales and Finance to resolve customer issues and correct billing errors. * Drive process improvements and resolve escalations and discrepancies. * Diagnose, improve and fix any issues. * Acting as a communication liaison between customers, non-retail finance, sales department and accounts receivables.
Employee perks, benefits
* a market-competitive salary based on individual experience * annual membership in a medical clinic * life insurance * retirement pension * sick days * paid leave (for special occasions) * meal voucher card * relocation bonus * friendly and multicultural working environment including team-building events
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language and language level
Command of all the selected languages is required
English - Upper intermediate (B2)
French - Upper intermediate (B2)
The position is suitable for a fresh graduate
Personality requirements and skills
Must-have: * fluent English and French * passion for financial operations * open communication and comfort around higher management * communicative, willing and able to sort issues and financial data interchange through phone, email and F2F * able to present in front of different audiences Nice-to-have: * previous Account Receivables, Customer Care, or other customer facing department experience * previous experience in remote teams, being in contact with customers through phone and/or email * finance background or previous experience with finance is an advantage
Information about the selection process
A brief description of your client
Global leader in E-commerce.
Your client's core business
Contact person: Lucia Petríková
Email: [email protected]
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